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Home » Thought

Category: Thought

The real cost of poor data management

Posted 23rd October 202023rd November 2020 chris.lees@serendipity29.comPosted in Thought

I have often stated my belief that in a typical organization approximately 30% of all resource is expended on avoidable data-related activities. This figure comes from a number of sources and some estimation on my own part. There are quite a few studies, research surveys and papers on the impact of bad customer data. These […]

Published: The Anatomy of Occupancy Analytics

Posted 29th April 201929th April 2019 chris.lees@serendipity29.comLeave a commentPosted in Publication, Thought

Chris Lees and Dr William Fawcett and delighted to announce the publication of The Anatomy of Occupancy Analytics, a free online resource designed to bring greater consistency and rigour to the application of data and evidence in understanding occupancy.

Time to think again about workplace strategy?

Posted 18th April 201918th April 2019 chris.lees@serendipity29.comPosted in Thought

As a Brit, this news item in my LinkedIn feed this morning frustrates me a little. And unfortunately, according to OECD data, the United States isn’t doing a whole lot better when we look at the past decade: OECD Chart: GDP per hour worked, Total, 2010=100, Annual, 2001 – 2018 Is it time yet to […]

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